Terms of Service
Last updated: 29 July 2026
These terms govern your use of the training platform operated by The Agent Academy Pty Ltd ("we", "us"). By purchasing or using the platform you agree to these terms.
1. What we provide
Access to online real estate professional development content, quizzes, AI role-play scenarios and, where applicable, group coaching. The Agent Academy is not a Registered Training Organisation (RTO) and does not issue nationally accredited qualifications. Our programs deliver industry-relevant professional development only.
2. Your account
Access is personal and non-transferable. Do not share your login. You are responsible for the security of your account credentials.
3. Access period
Unless stated otherwise on the purchase page, program access is granted for 12 months from purchase.
4. Payment
Prices are in Australian dollars and include GST where applicable. Payments are processed by Stripe.
5. Refunds and consumer guarantees
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. See our Refund Policy for our discretionary refund terms.
6. Intellectual property
All content — video, written material, scenarios, quizzes, graphics — remains our property or that of our licensors. You may use it for your own professional development. You may not resell, republish, share your login, or use it to build a competing product.
7. Acceptable use
Don't attempt to reverse engineer the platform, upload harmful content, harass other members in coaching sessions, or use the AI role-play tools for anything other than personal training. We may suspend access for breach.
8. Limitation of liability
To the maximum extent permitted by law, and other than for the non-excludable consumer guarantees, our liability is limited to the amount you paid for the program in the preceding 12 months.
9. Governing law
These terms are governed by the laws of Victoria, Australia.