Platform User Access & Intellectual Property Agreement.

1.1 Parties

This Platform User Access and Intellectual Property Agreement ("Agreement") is made between The Limitless Group Pty Ltd (ACN 686 866 740) trading as The Agent Academy ("we", "us", "the Academy") and the person accepting it ("you", "the User").

1.2 Who this Agreement binds

This Agreement binds every person who is granted access to any non-public part of the platform, however that access arose. That includes:

• individual learners who purchase an enrolment;
• learners occupying a seat under an agency, office, franchise or enterprise licence;
• principals, licensees-in-charge, administrators and reporting users of an agency account;
• trial, pilot, evaluation, demonstration, complimentary and test-case users, including users enrolled by an Academy administrator without payment; and
• any contractor, employee or agent who accesses the platform using credentials issued to any of the above.

1.3 Formation by digital acceptance

You form this Agreement by typing your full legal name and selecting the acceptance control presented to you. That act is an electronic signature and is intended by you to identify you and to indicate your approval of the information communicated, within the meaning of the Electronic Transactions Act 1999 (Cth) and its State and Territory equivalents. You agree that this method of signature is as reliable as appropriate for the purpose, and you consent to entering this Agreement electronically.

We record the version accepted, the name you typed, the date and time, your browser user-agent string and a one-way hash of your IP address. You agree that this record is admissible evidence of your acceptance and may be produced in any proceeding.

1.4 Agency and enterprise users

Where you accept this Agreement in the course of your employment or engagement with an agency that holds a licence with us, you accept it both personally and, to the extent you are authorised, on behalf of that agency. Your personal obligations under clauses 3 to 6 survive the end of your employment and the end of the agency's licence.

1.5 Relationship to other terms

This Agreement operates alongside our Terms of Service, Privacy Policy and Refunds & Cancellations policy. Where there is an inconsistency about intellectual property, confidentiality or permitted use, this Agreement prevails.

2.1 Scope of licence

Subject to your compliance with this Agreement and to your enrolment, seat or trial being current, we grant you a limited, personal, revocable, non-exclusive, non-transferable and non-sublicensable licence to access and use the Materials solely for your own professional development and for the internal conduct of your own real estate work.

2.2 What the Materials are

"Materials" means everything made available on or through the platform, including lesson text, video, audio, images, curriculum architecture and sequencing, module and program structure, knowledge checks and answer keys, scenario briefs, role-play system prompts and character design, scoring rubrics and grading logic, coach report formats, field toolkits and downloadable PDFs, scripts, dialogue frameworks, templates, checklists, glossaries, certificates, branding, the software and interfaces themselves, and any output generated for you by our AI role-play or grading features.

2.3 One person, one account

Access credentials are issued to a named individual. You must not share, sell, lend, publish or transfer your credentials, and you must not permit any other person to access the platform through your account. Each learner in an office requires their own seat. We may suspend an account showing concurrent or geographically implausible sessions.

2.4 Role-play outputs

Transcripts and coach reports generated in your sessions are provided to you for your own learning. The underlying scenario design, character behaviour, prompts, rubrics and report structure remain our property. You must not use those outputs, or any sequence of them, to reconstruct, reverse-engineer, benchmark for replication, fine-tune, train, evaluate or seed any model, dataset, product or service.

2.5 No accreditation

We are not a Registered Training Organisation. Our programs are professional development and do not confer a nationally accredited qualification. Nothing in the Materials is legal, financial or tax advice, and you remain responsible for compliance with the legislation applying in your State or Territory.

3.1 Ownership

All intellectual property rights in the Materials — including copyright under the Copyright Act 1968 (Cth), registered and unregistered trade marks under the Trade Marks Act 1995 (Cth), confidential information, trade secrets, know-how and database and compilation rights — are owned by or licensed to us and remain so. Nothing in this Agreement transfers or assigns any of those rights to you. You acquire no right of ownership in any Material by paying a fee, by completing a program, or by contributing text into a role-play.

You acknowledge that the Materials are original literary, artistic, dramatic and cinematograph works and compilations in which copyright subsists, that substantial skill, judgment and expense went into their selection and arrangement, and that the arrangement and sequencing of the curriculum is itself protected as an original compilation.

3.2 Prohibited conduct

You must not, and must not permit or assist any other person to:

• reproduce, copy, screenshot, screen-record, film, photograph, transcribe, print or otherwise fix any Material in material form, except for the single incidental copy your browser makes to display it to you;
• download, scrape, crawl, harvest, index or bulk-extract any Material by automated or manual means;
• communicate, publish, upload, post, stream, email or otherwise make any Material available to the public or to any person who is not a current licensed user;
• adapt, translate, paraphrase, re-skin, summarise for distribution, or make any derivative work from any Material;
• sell, rent, licence, sub-licence, distribute, or use any Material for the commercial benefit of any person other than us;
• use any Material to deliver training, coaching, in-house induction, franchise learning, CPD sessions or presentations to any person, whether paid or unpaid, other than to yourself;
• input, upload or otherwise supply any Material to any artificial intelligence system, large language model, machine-learning pipeline, dataset, embedding store or automated tool, for any purpose including training, fine-tuning, retrieval augmentation, summarisation or content generation;
• remove, obscure, alter or defeat any watermark, learner stamp, copyright notice, serial number or access control;
• attempt to access any part of the platform you have not been granted access to, including gated programs, other learners' data, administrative functions or our source code;
• reverse-engineer, decompile or disassemble any part of the platform except to the minimum extent that such a restriction is void under section 47D of the Copyright Act 1968 (Cth) or the Competition and Consumer Act 2010 (Cth); or
• use any Material, or knowledge of its structure, to design, build, specify, brief, commission, launch, operate or advise on any training platform, course, curriculum, role-play product or learning product that is the same as, substantially similar to, or competitive with the platform.

3.3 Competing and derivative platforms

You specifically acknowledge that the platform's distinguishing features — the vertical and program taxonomy, the module-to-lesson-to-knowledge-check-to-scenario sequence, the AI role-play character and scoring architecture, the weighted rubric categories, the coach's report format, and the field toolkit structure — are confidential and commercially valuable, were developed at substantial cost, and are not in the public domain.

For 24 months after your access ends, you must not use or disclose that confidential information to develop, or assist any person to develop, a competing product. This restraint is limited to the use and disclosure of our confidential information and the Materials; it does not prevent you from working in the real estate or training industries generally, or from using skills and general know-how you carry in your head.

Clause 3.3 is intended to operate as a series of separate restraints, each of which is severable. If any restraint is held unreasonable, it applies with the shortest period and narrowest scope that is reasonable and enforceable, and section 4 of the Restraints of Trade Act 1976 (NSW) applies where relevant.

3.4 Moral rights and attribution

You must not do anything that would constitute an infringement of the moral rights of our authors under Part IX of the Copyright Act 1968 (Cth), including falsely attributing authorship of any Material or subjecting any Material to derogatory treatment.

3.5 Feedback

If you give us feedback, suggestions or scenario ideas, you grant us a perpetual, irrevocable, royalty-free, worldwide licence to use them without obligation to you.

4.1 Confidential information

The Materials, together with the platform's non-public functionality, pricing structures, rubrics and prompts, are our confidential information, disclosed to you in circumstances importing an obligation of confidence. You must keep them confidential, use them only for the permitted purpose, and take reasonable steps to prevent unauthorised access — including not leaving the platform open on shared or unattended devices.

4.2 Traceability

Downloadable Materials are stamped with your name, email address and the date of issue, and certificates carry a unique serial. Access, downloads and session activity are logged. You consent to that stamping and logging, and you acknowledge that a leaked copy can be traced to the account it was issued to. You must not remove or alter those markings.

4.3 Notification and assistance

You must notify us at info@theagentacademy.org as soon as you become aware of any actual or suspected unauthorised access, copying, disclosure or use of the Materials, and you must give us reasonable assistance to investigate and contain it.

4.4 Privacy

We handle personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and our Privacy Policy. Records of your acceptance, access logs and progress data are retained for as long as necessary for our legitimate business and legal purposes, including the enforcement of this Agreement.

5.1 Immediate suspension

We may suspend or terminate your access immediately and without refund if we reasonably suspect a breach of clause 2.3, 3 or 4. Suspension does not limit any other remedy.

5.2 Civil remedies

You acknowledge that damages alone may be an inadequate remedy for a breach of clause 3 or 4, and that we are entitled to seek urgent interlocutory and final injunctive relief, delivery up or destruction of infringing copies, and specific performance, in addition to any other remedy. You will not argue that damages are an adequate remedy for the purpose of resisting injunctive relief.

Where infringement of copyright is established, we may seek the remedies available under section 115 of the Copyright Act 1968 (Cth), including damages or, at our election, an account of profits, and additional damages under section 115(4). You acknowledge that in assessing additional damages a court may have regard to the flagrancy of the infringement, the need for deterrence, any benefit accruing to the infringer, and conduct after notification of the infringement — and that your acceptance of this Agreement is evidence that any infringement was undertaken with full knowledge of our rights.

We may also pursue, where applicable, remedies for breach of confidence in equity, breach of contract, passing off, contraventions of the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) including sections 18 and 29 for misleading conduct or false representations about affiliation or accreditation, and infringement under section 120 of the Trade Marks Act 1995 (Cth).

5.3 Loss of revenue

You acknowledge that our business model depends on paid, per-seat access to Materials that are not otherwise available, and that unauthorised copying, sharing or replication directly displaces licence fees we would otherwise earn — including enterprise and franchise-network licence fees. Accordingly, in any claim we may seek compensation for lost licence revenue, lost enterprise agreements, the reasonable licence fee that would have been payable for the use actually made, the diminution in value of the Materials caused by their disclosure, and the costs of investigation and remediation. Nothing in this clause is a penalty; each amount is compensatory and must be proved.

5.4 Criminal exposure

You acknowledge that copyright infringement on a commercial scale may constitute a criminal offence under Division 5 of Part V of the Copyright Act 1968 (Cth), including the indictable offences in sections 132AC and 132AD, attracting fines and imprisonment, and that we may refer conduct of that kind to the appropriate authorities. We may also seek orders under section 115A of that Act in respect of online locations that make infringing copies available.

5.5 Costs and indemnity

You indemnify us against all loss, damage, liability, legal costs (on a solicitor and own client basis) and expenses we reasonably incur arising from your breach of this Agreement, your misuse of the Materials, or any claim by a third party arising from your conduct on the platform.

5.6 Survival

Clauses 3, 4, 5, 6 and any other clause that by its nature should survive, survive the expiry, suspension or termination of your access, however caused.

6.1 Consumer guarantees

Nothing in this Agreement excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded. Where liability can be limited, our liability is limited at our option to resupplying the services or paying the cost of resupply.

6.2 Changes to this Agreement

We may issue a new version of this Agreement. Material changes take effect when you are next prompted to accept, and continued access after that prompt requires acceptance. Your earlier acceptances remain on record for the periods they covered.

6.3 Governing law

This Agreement is governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland and the Federal Court of Australia, and waive any objection to venue on the grounds of inconvenient forum.

6.4 Severance, waiver and entire agreement

If any provision is held invalid or unenforceable, it is read down or severed to the minimum extent necessary and the remainder continues in force. A failure or delay in enforcing a right is not a waiver of it. This Agreement, together with the Terms of Service and Privacy Policy, is the entire agreement between us about access to the Materials.

6.5 Contact

Questions, permission requests and infringement reports: info@theagentacademy.org — The Limitless Group Pty Ltd (ACN 686 866 740) trading as The Agent Academy.