Licensed agents — annual maintenance

CPD requirementsstate by state.

Every Australian state and territory sets its own continuing professional development rules for keeping a real estate licence or registration current. Here is what each regulator actually requires each year, who it applies to, and what you have to keep on file.

Last reviewed 25 August 2026

Annual real estate CPD requirements by Australian state and territory
JurisdictionAnnual requirementCPD yearRegulator
Mandatory annual CPD, set by licence class and categoryMandatory1 July – 30 JuneNSW Fair Trading
Annual CPD becoming mandatory under the new education rulesCommencingAnnual — first compliance period set by the new regulationsConsumer Affairs Victoria / Business Licensing Authority
2 approved CPD sessions every CPD yearMandatoryPersonal — 12 months from the date your licence or registration was issuedOffice of Fair Trading Queensland
5 CPD points per year under the new (2026) systemMandatory1 April – 31 March (transition year ran 1 Jan 2026 – 31 Mar 2027)Consumer Protection (DEMIRS)
No mandated annual CPD for renewalNo annual schemeNot applicableConsumer and Business Services
CPD points set as a condition on your licence by the BoardSet by licence conditionLicence period: 1 July – 30 JuneProperty Agents Board of Tasmania
12 CPD points per year across compulsory and elective categoriesMandatory1 July – 30 June (12 months before renewal)Access Canberra (Commissioner for Fair Trading)
No standing annual CPD points schemeNo annual schemeNot applicable — licence renewal is annualAgents Licensing Board of the Northern Territory
The detail

New South Wales

Mandatory annual CPD, set by licence class and category.

  • Class 2 licence holders complete structured, interactive training from an approved provider against Fair Trading's compulsory topics for their category — for example 7 hours across 4 compulsory topics for residential real estate salespeople, buyers agents, commercial agents and stock & station agents, and 6 hours across 3 compulsory topics for strata managing agents.
  • Class 1 licence holders complete the same core CPD for every category they hold, plus attendance at a Fair Trading accredited industry forum for each licence category.
  • Class 1 holders in relevant areas of practice (residential sales, buyers agents, commercial, business broking, stock & station) must also complete AUSTRAC's real estate AML/CTF training.
  • Assistant agents (certificate of registration) complete at least 3 units of competency each CPD year from the Certificate IV qualification required for their area of practice.
  • Dual licence holders complete the requirement for each category they hold — hours are additive, not shared.
  • Recent entrants: if the licence or certificate commenced within 90 days of the end of the CPD year, an exemption generally applies; 3–9 months before the end of the year, assistant agents complete a minimum of 1 unit.
Evidence & records

Keep certificates and statements of attainment: 3 years for licence holders, 4 years for certificate of registration holders. You declare compliance at renewal and Fair Trading audits records.

If you don't comply

Fair Trading can refuse renewal, impose conditions, or take disciplinary action for incomplete CPD.

Queensland · Type 2 sessions

The business-skills halfof your Queensland CPD.

Queensland splits approved CPD into two types. A Type 1 session is tied to a unit of competency from the national property services training package. A Type 2 session is not — it is assessed on broader business criteria: how you serve the consumer, how you communicate, and how you conduct yourself. That is the half of the scheme our training was built for.

Approval status — application in progress

The sessions below have been designed to the Office of Fair Trading Queensland's Type 2 criteria and submitted for assessment. They are not yet approved. Until the OFT issues a QLDCPD20 code for a session, it cannot be counted toward your Queensland CPD requirement, and we will not describe it as approved. Codes will be published here as they are issued and will be verifiable on the Queensland Government Type 2 CPD sessions listing.

Queensland Type 2 sessions listing
What the OFT assesses a Type 2 session against
01
Service delivery

Maximising consumer satisfaction and making the transaction more transparent for the client — clearer process, better disclosure, fewer surprises.

02
Communication skills

Negotiation frameworks, dispute resolution and clear stakeholder management across vendors, buyers, landlords, tenants and third parties.

03
Professional ethics

Best-practice business behaviour and agency standards — conduct, conflicts, fair dealing and the obligations that sit above the letter of the Act.

Two Type 2 sessions do not meet the Queensland requirement

You must complete either one Type 1 and one Type 2 session, or two Type 1 sessions, in each CPD year. Type 2 is the second half of the mix — never both halves. Plan at least one Type 1 session into every CPD year before you book anything else.

The session catalogue

Eight sessions at the 2 to 3 hour benchmark duration the OFT treats as comprehensive. Each one names the pillars it addresses and the program you enrol in to cover the material.

8 sessions
Learning objectives
  • Build a defensible appraisal the consumer can follow, and explain the evidence behind the number without steering the vendor toward an unrealistic expectation.
  • Present the agency agreement so the vendor understands the term, the fee, the marketing spend and their cooling-off and cancellation rights before signing.
  • Disclose commission, rebates and any conflict of interest in plain language at the point the consumer needs it, not buried in the annexures.
  • Set a written communication cadence for the campaign and hold to it, so the vendor is never guessing where their property stands.
  • Handle the fee conversation transparently — justify the service being bought rather than discounting under pressure.
Delivery & assessment

Interactive online delivery with AI role-play rehearsal of the appraisal and fee conversation, a scored knowledge check, and a written scenario response assessed against the service-delivery criteria.

Records: once a session is approved and completed, we issue a certificate or statement of attainment. Queensland licence and registration holders must keep that documentation for five years. Confirm any session's status on the official Queensland listing before relying on it for your CPD year.

Complete your CPD-equivalent training with us

The Agent Academy delivers CPD-equivalent professional development for licensed agents — interactive, assessed and built by practitioners still working the phones, the rostrum and the leasing desks. Prospecting, listing presentations, negotiation, objection handling, auction craft and trust-handling discipline: the skill work that keeps your income moving while your licence stays current. Every program is certificated and logged in your learner record as evidence of ongoing professional development.

This page is general information, not legal or compliance advice. CPD rules change. Always confirm your obligation with your regulator using the official links above before relying on anything here.

CPD questions

Straight answers

Yes. Our programs are CPD-equivalent professional development: interactive, assessed, practitioner-built training in prospecting, appraisals, negotiation, auction craft, leasing and trust-handling discipline — the skill work that keeps your income moving while your licence stays current. Every completion is logged in your learner record and certificated, so you have clean evidence of ongoing professional development alongside whatever your regulator requires.

CPD keeps your licence.Skill keeps your income.