AI & Tech Fluency for Agents.
Use AI to work faster without cutting corners on truth or compliance.
Instant access. Reviewed by practitioners still on the floor.
Capabilities the marketactually pays for.
- 01
Explain to a colleague or vendor what current AI tools reliably do and don't do
- 02
Write prompts that get usable first drafts instead of generic filler
- 03
Produce listing copy with AI that stays factually accurate and compliant with misleading-conduct rules
- 04
Use AI to speed up appraisal prep and market research without fabricating data
- 05
Turn a call or meeting recording into an accurate, useful summary
- 06
Set up CRM automation that shortens lead response time without sounding robotic
- 07
Run a simple, repeatable short-form video and content workflow
- 08
Build a template library and tone-of-voice guide the whole team can use
- 09
Apply privacy rules correctly, never pasting client PII into consumer AI tools without consent
- 10
Verify AI output against source documents before it reaches a client or contract
- 11
Draft a one-page agency AI policy covering disclosure, privacy and quality control
6 modules.One standard.
- 01What generative AI is genuinely good atMasterclass · 12 min· AI Literacy
- 02Why AI tools 'hallucinate' and what that means for youReading · 11 min· AI Literacy
- 03Prompting fundamentals: context, role, format, constraintsMasterclass · 13 min· AI Literacy
- 04The current tools landscape: what's actually in use in Australian agenciesReading · 12 min· AI Literacy
- 05Knowledge check: AI fundamentalsQuiz · 4 min· AI Literacy
- 01Misleading and deceptive conduct: the rule that overrides every AI draftReading · 13 min· Compliance
- 02A safe AI listing-copy workflow, start to finishMasterclass · 13 min· Content
- 03Puffery vs factual claim: where the compliance line actually sitsReading · 12 min· Compliance
- 04Scenario: the AI draft invents a featureAI Role-play · 10 min· Compliance
- 05Knowledge check: AI listing copy and complianceQuiz · 6 min· Compliance
- 01Using AI to speed up appraisal prep, not to replace itReading · 13 min· AI Literacy
- 02A market research workflow for a listing presentationMasterclass · 12 min· AI Literacy
- 03Verifying AI output against source documentsReading · 12 min· Verification
- 04Knowledge check: Research and appraisalsQuiz · 4 min· Verification
- 01Turning calls and meetings into accurate summariesMasterclass · 12 min· Automation
- 02Consent and disclosure when recording calls or meetingsReading · 11 min· Privacy
- 03CRM automation that shortens lead response timeMasterclass · 13 min· Automation
- 04Building a template library and a tone-of-voice guideReading · 12 min· Content
- 05Knowledge check: Transcription and CRM automationQuiz · 4 min· Automation
- 01A repeatable short-form video workflowReading · 13 min· Content
- 02What AI video and editing tools still get wrongMasterclass · 11 min· Content
- 03Scenario: templates are starting to sound identical across the teamAI Role-play · 9 min· Content
- 04Knowledge check: Video and content workflowsQuiz · 4 min· Content
- 01Never paste client PII into a consumer AI tool without consentReading · 13 min· Privacy
- 02Disclosure and ethics: when to tell a client AI was involvedMasterclass · 11 min· Privacy
- 03Building a quality-control loop for AI outputReading · 12 min· Verification
- 04Drafting a one-page agency AI policyMasterclass · 13 min· Privacy
- 05Knowledge check: Privacy, ethics and policyQuiz · 6 min· Privacy
Aligned to the themes,not a substitute for the qualification.
Every discipline drilled in this program is drawn from real practitioner work — the conversations, campaigns and compliance habits agents use daily. This is professional development. It complements — but does not replace — nationally accredited training delivered by a Registered Training Organisation.
Skill areas covered include prompting fundamentals, AI-assisted copywriting and research, CRM and workflow automation, content production, verification of AI output, privacy and disclosure, and agency AI policy. Professional development only — not accredited training. The Agent Academy is not a Registered Training Organisation and does not deliver nationally accredited training. Completion of this program does not, on its own, satisfy statutory training or licensing requirements in any Australian state or territory.
- 01Choose
Confirm AI & Tech Fluency for Agents — or bundle the full AI & Tech Fluency pathway.
- 02Checkout
Secure guest checkout. No account required. Visa, Mastercard, Amex, Apple Pay.
- 03Auto-account
On payment, a learner account is created and login credentials are emailed to you.
- 04Sign in
Access the portal and open Module i within sixty seconds of purchase.
- 05Progress
Complete modules, quizzes and AI role-plays at your own pace — auto-graded, lifetime access.
Start today.Bill on the board by quarter's end.
Instant access. Lifetime licence. Every module, scenario and scored role-play inside AI & Tech Fluency unlocks the moment your payment clears — no waiting, no onboarding calls, no gatekeepers.
- 01New-to-industry agents ready to compete.
- 02Practitioners rebuilding after a flat 12 months.
- 03Agencies onboarding a cohort to one standard.
- 01Secure checkout — Visa, Mastercard, Amex, Apple Pay.
- 02Your learner account is auto-created and emailed.
- 03Sign in and open Module i within sixty seconds.
No prior licence or certificate required to enrol. This is professional development — for state licensing pathways, see our licensing guide.
Built around the work,not the paperwork.
These are the practitioner disciplines that separate top-billing agents from the rest of the office. Each one is trained, scored and drilled — repeatedly.
- 01AI LiteracyDrilled
- 02ComplianceDrilled
- 03ContentDrilled
- 04AutomationDrilled
- 05PrivacyDrilled
- 06VerificationDrilled