Commercial Agents
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Commercial Property & Asset Management.

Run a commercial or retail portfolio with the discipline owners actually pay for.

Free preview · lesson 01

Instant access. Reviewed by practitioners still on the floor.

Inside the programme
06
Modules
30
Scored lessons
15 hours
Self-paced
AUS
Australia-first
The floor doesn't care how you feel. It cares what you can do.
Commercial Agents · Advanced
What you'll master

Capabilities the marketactually pays for.

Every outcome below is graded in a live AI role-play. No multiple choice. No participation trophies. You either hold the line under pressure or you don't — and if you don't, the debrief tells you exactly why.
  1. 01

    Build and run a critical-date register that catches option, review and expiry dates before they lapse.

  2. 02

    Calculate and explain a CPI, fixed-percentage and market rent review to a tenant without a dispute escalating.

  3. 03

    Prepare an outgoings budget and annual reconciliation that stands up to a tenant's accountant.

  4. 04

    Run a structured arrears process, including drawing on a bank guarantee or bond correctly.

  5. 05

    Process an option exercise, renewal or non-renewal within the notice periods the lease requires.

  6. 06

    Assess an assignment or subletting request against landlord consent obligations and reasonable-grounds tests.

  7. 07

    Check tenant insurance certificates of currency against lease requirements and flag gaps to the landlord.

  8. 08

    Manage a make-good obligation from end-of-lease notice through to final inspection and cost settlement.

  9. 09

    Build a capital expenditure forward plan that balances asset value against landlord budget appetite.

  10. 10

    Produce a landlord report that covers arrears, vacancy, capex and lease expiry risk in one document.

  11. 11

    Apply retail tenancy disclosure statement and cooling-off obligations, noting state-based variations.

  12. 12

    Coordinate contractors and essential-services compliance (fire, lifts, air-conditioning) without gaps in cover.

The Syllabus

6 modules.One standard.

Each module opens with a practitioner brief, moves into live scenarios, and closes with a scored debrief. Everything auto-marks. Nothing waits on staff review.

  • 01
    Calculating CPI and fixed-percentage reviews correctly
    Masterclass · 14 min· Rent Reviews & Outgoings
  • 02
    Running a market rent review without it becoming a dispute
    Masterclass · 15 min· Rent Reviews & Outgoings
  • 03
    A tenant disputes your CPI calculation and stops paying the increase
    AI Role-play · 11 min· Rent Reviews & Outgoings
  • 04
    How outgoings and rent reviews interact on a landlord's return
    Reading · 12 min· Rent Reviews & Outgoings
  • 05
    Knowledge check: Rent Reviews
    Quiz · 4 min· Rent Reviews & Outgoings

  • 01
    Preparing an outgoings budget and annual estimate
    Masterclass · 14 min· Arrears & Security
  • 02
    Running the annual outgoings reconciliation
    Masterclass · 13 min· Arrears & Security
  • 03
    Running a structured arrears process and drawing on security
    Masterclass · 14 min· Arrears & Security
  • 04
    Handling tenant hardship without abandoning the process
    Reading · 12 min· Arrears & Security
  • 05
    Knowledge check: Outgoings & Arrears
    Quiz · 4 min· Arrears & Security

  • 01
    Processing options and renewals within notice periods
    Masterclass · 13 min· Lease Transactions
  • 02
    Assessing assignment and subletting requests
    Masterclass · 14 min· Lease Transactions
  • 03
    Checking tenant insurance and landlord cover
    Masterclass · 12 min· Lease Transactions
  • 04
    A tenant wants to assign their lease to a buyer of the business
    AI Role-play · 11 min· Lease Transactions
  • 05
    Knowledge check: Options, Assignment & Insurance
    Quiz · 4 min· Lease Transactions

  • 01
    Managing a make-good obligation end to end
    Masterclass · 14 min· Asset & Compliance Management
  • 02
    Building a capital expenditure forward plan
    Masterclass · 14 min· Asset & Compliance Management
  • 03
    Coordinating contractors and essential-services compliance
    Masterclass · 13 min· Asset & Compliance Management
  • 04
    Producing a landlord report owners actually read
    Reading · 12 min· Asset & Compliance Management
  • 05
    Knowledge check: Make-Good & Asset Planning
    Quiz · 4 min· Asset & Compliance Management

  • 01
    Retail tenancy disclosure statements and cooling-off
    Masterclass · 14 min· Retention & Portfolio Economics
  • 02
    Retaining good tenants before the lease is up for renewal
    Masterclass · 13 min· Retention & Portfolio Economics
  • 03
    A strong-trading tenant's use no longer fits the centre's tenant mix
    AI Role-play · 11 min· Retention & Portfolio Economics
  • 04
    Commercial PM fee structures and portfolio profitability
    Masterclass · 14 min· Retention & Portfolio Economics
  • 05
    Knowledge check: Retail Compliance & Retention
    Quiz · 4 min· Retention & Portfolio Economics
Industry skill areas — At a glance

Aligned to the themes,not a substitute for the qualification.

Every discipline drilled in this program is drawn from real practitioner work — the conversations, campaigns and compliance habits agents use daily. This is professional development. It complements — but does not replace — nationally accredited training delivered by a Registered Training Organisation.

Format
Practitioner-built
Level
Professional development
Delivery
Self-paced, online
Assessment
Auto-graded · AI role-play
Practitioner disciplines covered
06
Nationally recognised outcome
Not issued

Skill areas covered include commercial appraisal, yield and investment analysis, lease structuring and incentives, covenant assessment, tenant representation, landlord reporting and commercial sales campaigns. Professional development only — not accredited training. The Agent Academy is not a Registered Training Organisation and does not deliver nationally accredited training. Completion of this program does not, on its own, satisfy statutory training or licensing requirements in any Australian state or territory.

How to enrol — five steps
  1. 01
    Choose

    Confirm Commercial Property & Asset Management — or bundle the full Commercial Agents pathway.

  2. 02
    Checkout

    Secure guest checkout. No account required. Visa, Mastercard, Amex, Apple Pay.

  3. 03
    Auto-account

    On payment, a learner account is created and login credentials are emailed to you.

  4. 04
    Sign in

    Access the portal and open Module i within sixty seconds of purchase.

  5. 05
    Progress

    Complete modules, quizzes and AI role-plays at your own pace — auto-graded, lifetime access.

Enrol · Commercial Property & Asset Management

Start today.Bill on the board by quarter's end.

Instant access. Lifetime licence. Every module, scenario and scored role-play inside Commercial Agents unlocks the moment your payment clears — no waiting, no onboarding calls, no gatekeepers.

Who this is for
  • 01New-to-industry agents ready to compete.
  • 02Practitioners rebuilding after a flat 12 months.
  • 03Agencies onboarding a cohort to one standard.
What happens next
  1. 01Secure checkout — Visa, Mastercard, Amex, Apple Pay.
  2. 02Your learner account is auto-created and emailed.
  3. 03Sign in and open Module i within sixty seconds.

No prior licence or certificate required to enrol. This is professional development — for state licensing pathways, see our licensing guide.

Skill focus

Built around the work,not the paperwork.

06 · Disciplines

These are the practitioner disciplines that separate top-billing agents from the rest of the office. Each one is trained, scored and drilled — repeatedly.

  • 01Lease Administration
  • 02Rent Reviews & Outgoings
  • 03Arrears & Security
  • 04Lease Transactions
  • 05Asset & Compliance Management
  • 06Retention & Portfolio Economics
Professional development only. The Agent Academy is not a Registered Training Organisation and does not deliver accredited training or issue nationally recognised qualifications.