Cybersecurity, Privacy & Property Fraud.
Stop the payment redirection scam before it hits settlement, and handle a breach when it happens.
Instant access. Reviewed by practitioners still on the floor.
Capabilities the marketactually pays for.
- 01
Recognise the anatomy of a business email compromise attack targeting a property settlement.
- 02
Apply a mandatory callback verification step before acting on any bank detail change.
- 03
Build trust account controls that make a fraudulent redirection require more than one compromised inbox.
- 04
Spot identity fraud indicators in sales and tenancy applications before they progress.
- 05
Explain how title fraud happens and what checks reduce an agency's exposure to it.
- 06
Run phishing-resistant email and credential hygiene habits across a sales and property management team.
- 07
Configure MFA and device/CRM access controls appropriate to a small-to-medium agency.
- 08
Apply the Australian Privacy Principles to everyday agency practice, not just a policy document.
- 09
Set a defensible tenancy data retention and secure destruction schedule.
- 10
Run a data breach response plan aligned to the Notifiable Data Breaches scheme, including OAIC notification triggers.
- 11
Assess third-party and software vendor risk before granting access to client data.
- 12
Communicate with affected clients after an incident in a way that preserves trust and meets disclosure obligations.
6 modules.One standard.
- 01The anatomy of a business email compromise attackMasterclass · 14 min· Payment & Trust Account Fraud
- 02Where redirection fraud shows up in a transactionMasterclass · 13 min· Payment & Trust Account Fraud
- 03Red flags that should trigger a stop-and-verifyMasterclass · 12 min· Payment & Trust Account Fraud
- 04Verifying bank details by callback — the non-negotiable stepMasterclass · 13 min· Payment & Trust Account Fraud
- 05Knowledge check: Payment Redirection & BECQuiz · 4 min· Payment & Trust Account Fraud
- 01How trust accounts become a fraud targetMasterclass · 13 min· Payment & Trust Account Fraud
- 02Segregation of duties and dual authorisationMasterclass · 12 min· Payment & Trust Account Fraud
- 03Reconciliation discipline as a fraud detectorMasterclass · 12 min· Payment & Trust Account Fraud
- 04A landlord's disbursement account 'changes' the day before payoutAI Role-play · 11 min· Payment & Trust Account Fraud
- 05Knowledge check: Trust Account Fraud ControlsQuiz · 4 min· Payment & Trust Account Fraud
- 01Identity fraud indicators in sales transactionsMasterclass · 13 min· Identity & Title Fraud
- 02Identity fraud in tenancy applicationsMasterclass · 12 min· Identity & Title Fraud
- 03How title fraud happens and where agents intersect with itMasterclass · 14 min· Identity & Title Fraud
- 04Practical checks that reduce title fraud exposureReading · 13 min· Identity & Title Fraud
- 05Knowledge check: Identity & Title FraudQuiz · 4 min· Identity & Title Fraud
- 01Recognising phishing and spear-phishing attemptsMasterclass · 13 min· Phishing & Access Control
- 02Password and credential hygiene for agency teamsMasterclass · 12 min· Phishing & Access Control
- 03Multi-factor authentication as the baseline, not the extraMasterclass · 12 min· Phishing & Access Control
- 04Device security and CRM access controlReading · 13 min· Phishing & Access Control
- 05Knowledge check: Phishing & Access ControlQuiz · 4 min· Phishing & Access Control
- 01The Privacy Act and Australian Privacy Principles for agenciesMasterclass · 14 min· Privacy Act & APP Compliance
- 02Applying the APPs to applications, databases and marketingMasterclass · 13 min· Privacy Act & APP Compliance
- 03Tenancy data retention and secure destructionMasterclass · 13 min· Privacy Act & APP Compliance
- 04Writing collection notices and privacy policies that hold upReading · 12 min· Privacy Act & APP Compliance
- 05Knowledge check: Privacy Act & APP ComplianceQuiz · 4 min· Privacy Act & APP Compliance
- 01The Notifiable Data Breaches scheme and when it appliesMasterclass · 14 min· Data Breach Response
- 02Building a breach response plan step by stepMasterclass · 13 min· Data Breach Response
- 03Assessing vendor and supplier risk before granting accessMasterclass · 12 min· Vendor Risk & Client Communication
- 04A property management CRM export is accessed without authorisationAI Role-play · 11 min· Data Breach Response
- 05Knowledge check: Breach Response & Vendor RiskQuiz · 4 min· Data Breach Response
Aligned to the themes,not a substitute for the qualification.
Every discipline drilled in this program is drawn from real practitioner work — the conversations, campaigns and compliance habits agents use daily. This is professional development. It complements — but does not replace — nationally accredited training delivered by a Registered Training Organisation.
Skill areas covered include AML/CTF risk assessment, customer identification and verification, beneficial ownership, ongoing due diligence, reporting obligations, record keeping and staff training. General guidance only — confirm your obligations with AUSTRAC guidance and your own legal advisers. The Agent Academy is not a Registered Training Organisation and does not deliver nationally accredited training. Completion of this program does not, on its own, satisfy statutory training or licensing requirements in any Australian state or territory.
- 01Choose
Confirm Cybersecurity, Privacy & Property Fraud — or bundle the full AML/CTF & Compliance pathway.
- 02Checkout
Secure guest checkout. No account required. Visa, Mastercard, Amex, Apple Pay.
- 03Auto-account
On payment, a learner account is created and login credentials are emailed to you.
- 04Sign in
Access the portal and open Module i within sixty seconds of purchase.
- 05Progress
Complete modules, quizzes and AI role-plays at your own pace — auto-graded, lifetime access.
Start today.Bill on the board by quarter's end.
Instant access. Lifetime licence. Every module, scenario and scored role-play inside AML/CTF & Compliance unlocks the moment your payment clears — no waiting, no onboarding calls, no gatekeepers.
- 01New-to-industry agents ready to compete.
- 02Practitioners rebuilding after a flat 12 months.
- 03Agencies onboarding a cohort to one standard.
- 01Secure checkout — Visa, Mastercard, Amex, Apple Pay.
- 02Your learner account is auto-created and emailed.
- 03Sign in and open Module i within sixty seconds.
No prior licence or certificate required to enrol. This is professional development — for state licensing pathways, see our licensing guide.
Built around the work,not the paperwork.
These are the practitioner disciplines that separate top-billing agents from the rest of the office. Each one is trained, scored and drilled — repeatedly.
- 01Payment & Trust Account FraudDrilled
- 02Identity & Title FraudDrilled
- 03Phishing & Access ControlDrilled
- 04Privacy Act & APP ComplianceDrilled
- 05Data Breach ResponseDrilled
- 06Vendor Risk & Client CommunicationDrilled