Sales Associate & Agent's Assistant.
Run the machine behind a top-listing agent without dropping a ball.
Instant access. Reviewed by practitioners still on the floor.
Capabilities the marketactually pays for.
- 01
Run a lead agent's diary and campaign calendar without double-booking or dropping a deadline
- 02
Qualify buyer enquiry to the point a lead agent can act on it immediately
- 03
Execute an open home from setup to register to same-day follow-up without supervision
- 04
Keep CRM notes and pipelines clean enough that any agent could pick up the file cold
- 05
Prepare a vendor report the lead agent can present without rewriting it
- 06
Coordinate photography, copywriting and portal uploads to a campaign deadline
- 07
Track a contract from offer to unconditional without missing a compliance step
- 08
Communicate with vendors and buyers on the lead agent's behalf inside clear authority limits
- 09
Manage a lead agent's priorities upward so urgent items never get buried
- 10
Build a 12-24 month plan from associate to running your own listings
6 modules.One standard.
- 01The associate's day, hour by hourMasterclass · 12 min· Operations
- 02Where your role starts and the lead agent's startsReading · 11 min· Operations
- 03The weekly planning cycle that keeps campaigns on trackReading · 13 min· Operations
- 04Setting up your systems: CRM, diary, task boardMasterclass · 10 min· Operations
- 05Knowledge check: The associate operating rhythmQuiz · 4 min· Operations
- 01Defending the lead agent's diaryMasterclass · 12 min· Operations
- 02Anatomy of a campaign timelineReading · 14 min· Marketing Coordination
- 03Building the vendor touchpoint calendarReading · 11 min· Operations
- 04Juggling multiple live campaigns without dropping oneMasterclass · 10 min· Operations
- 05Knowledge check: Diary and campaign managementQuiz · 6 min· Marketing Coordination
- 01The first-response window that wins the buyerMasterclass · 11 min· Buyer Management
- 02The five questions that qualify a buyer properlyReading · 13 min· Buyer Management
- 03Handling a vague online enquiryAI Role-play · 9 min· Buyer Management
- 04Segmenting buyers in the CRM so nothing goes coldReading · 12 min· Buyer Management
- 05Knowledge check: Buyer enquiry handlingQuiz · 4 min· Buyer Management
- 01Setting an open home up in 30 minutesMasterclass · 10 min· Operations
- 02Why every single visitor signs the registerReading · 9 min· Compliance
- 03Running the room without hoveringMasterclass · 11 min· Buyer Management
- 04The same-day follow-up sequenceReading · 12 min· Buyer Management
- 05Knowledge check: Open home executionQuiz · 4 min· Compliance
- 01CRM note standards: what a good note looks likeReading · 12 min· Operations
- 02Preparing a vendor report the agent can present as-isMasterclass · 13 min· Operations
- 03Coordinating photography, copy and portal uploadsReading · 11 min· Marketing Coordination
- 04Tracking the marketing spend against the campaign budgetMasterclass · 10 min· Marketing Coordination
- 05Knowledge check: CRM hygiene and vendor reportingQuiz · 6 min· Operations
- 01Tracking a contract from offer to unconditionalReading · 14 min· Compliance
- 02A buyer pushes you for a decision the lead agent hasn't madeAI Role-play · 9 min· Communication
- 03Managing the lead agent's priorities upwardReading · 12 min· Communication
- 04What you can say — and what always goes back to the agentMasterclass · 10 min· Communication
- 05The path from associate to listing agentMasterclass · 12 min· Career
- 06Knowledge check: Contracts, authority and career pathQuiz · 6 min· Compliance
Aligned to the themes,not a substitute for the qualification.
Every discipline drilled in this program is drawn from real practitioner work — the conversations, campaigns and compliance habits agents use daily. This is professional development. It complements — but does not replace — nationally accredited training delivered by a Registered Training Organisation.
Skill areas covered include diary and campaign management, buyer enquiry and qualification, open home execution, CRM hygiene, vendor reporting preparation, marketing coordination and paperwork flow. Professional development only — not accredited training. The Agent Academy is not a Registered Training Organisation and does not deliver nationally accredited training. Completion of this program does not, on its own, satisfy statutory training or licensing requirements in any Australian state or territory.
- 01Choose
Confirm Sales Associate & Agent's Assistant — or bundle the full Sales Associates pathway.
- 02Checkout
Secure guest checkout. No account required. Visa, Mastercard, Amex, Apple Pay.
- 03Auto-account
On payment, a learner account is created and login credentials are emailed to you.
- 04Sign in
Access the portal and open Module i within sixty seconds of purchase.
- 05Progress
Complete modules, quizzes and AI role-plays at your own pace — auto-graded, lifetime access.
Start today.Bill on the board by quarter's end.
Instant access. Lifetime licence. Every module, scenario and scored role-play inside Sales Associates unlocks the moment your payment clears — no waiting, no onboarding calls, no gatekeepers.
- 01New-to-industry agents ready to compete.
- 02Practitioners rebuilding after a flat 12 months.
- 03Agencies onboarding a cohort to one standard.
- 01Secure checkout — Visa, Mastercard, Amex, Apple Pay.
- 02Your learner account is auto-created and emailed.
- 03Sign in and open Module i within sixty seconds.
No prior licence or certificate required to enrol. This is professional development — for state licensing pathways, see our licensing guide.
Built around the work,not the paperwork.
These are the practitioner disciplines that separate top-billing agents from the rest of the office. Each one is trained, scored and drilled — repeatedly.
- 01OperationsDrilled
- 02Buyer ManagementDrilled
- 03ComplianceDrilled
- 04Marketing CoordinationDrilled
- 05CommunicationDrilled
- 06CareerDrilled