Short-Stay, Holiday Letting & Management Rights.
Run compliant short-stay portfolios and understand the management rights model that sits behind them.
Instant access. Reviewed by practitioners still on the floor.
Capabilities the marketactually pays for.
- 01
Distinguish short-stay/holiday letting from a residential tenancy under state tenancy law and explain the consequences of getting the classification wrong.
- 02
Check a property against local council short-stay registration rules and body corporate by-laws before listing it.
- 03
Set up and manage listings across Airbnb, Booking.com and Stayz with a consistent channel manager workflow to avoid double-bookings.
- 04
Build a dynamic pricing approach that responds to seasonality, events and competitor rates rather than a flat nightly rate.
- 05
Run a guest screening and house-rules process that reduces party bookings and damage disputes.
- 06
Handle a damage claim through the platform's resolution process and the bond/security process correctly.
- 07
Design a cleaning and linen turnover system that holds up across a multi-property portfolio.
- 08
Produce an owner statement for short-stay income that reconciles occupancy, revenue, fees and disbursed trust funds correctly.
- 09
Identify the insurance gaps between a standard landlord policy and what short-stay letting actually requires.
- 10
Explain how a management rights business works — caretaking agreement, letting authority, body corporate relationship — and what to check before buying one.
6 modules.One standard.
- 01Where short-stay ends and a residential tenancy beginsMasterclass · 14 min· Short-Stay Law & Compliance
- 02The short-stay regulatory landscape across AustraliaMasterclass · 13 min· Short-Stay Law & Compliance
- 03Council registration, planning schemes and complaint triggersMasterclass · 13 min· Short-Stay Law & Compliance
- 04Body corporate by-laws and letting restrictions in strata schemesMasterclass · 14 min· Short-Stay Law & Compliance
- 05Knowledge check: Short-Stay Law & RestrictionsQuiz · 6 min· Short-Stay Law & Compliance
- 01Setting up listings across Airbnb, Booking.com and StayzMasterclass · 13 min· Channel & Revenue Management
- 02Avoiding double-bookings and channel manager disciplineMasterclass · 12 min· Channel & Revenue Management
- 03Building a dynamic pricing strategyMasterclass · 14 min· Channel & Revenue Management
- 04Explaining yield strategy to a nervous ownerReading · 12 min· Channel & Revenue Management
- 05Knowledge check: Channel Management & PricingQuiz · 4 min· Channel & Revenue Management
- 01Screening guests before you confirm a bookingMasterclass · 13 min· Guest & Property Operations
- 02House rules, noise monitoring and neighbour relationsMasterclass · 12 min· Guest & Property Operations
- 03A booking enquiry has every red flag for a partyAI Role-play · 10 min· Guest & Property Operations
- 04Handling a damage claim through platform resolution and bondsMasterclass · 13 min· Guest & Property Operations
- 05Knowledge check: Guest Screening & DamageQuiz · 4 min· Guest & Property Operations
- 01Scheduling turnovers at scale without gapsMasterclass · 13 min· Guest & Property Operations
- 02Linen supply, laundering and consumables at portfolio scaleMasterclass · 12 min· Guest & Property Operations
- 03Quality control: photo audits and guest-arrival checksReading · 12 min· Guest & Property Operations
- 04Integrating maintenance requests into the turnover workflowMasterclass · 12 min· Guest & Property Operations
- 05Knowledge check: Cleaning & Turnover OperationsQuiz · 4 min· Guest & Property Operations
- 01Building an owner statement that actually reconcilesMasterclass · 14 min· Owner Reporting & Trust Accounting
- 02Trust accounting obligations for short-stay incomeMasterclass · 14 min· Owner Reporting & Trust Accounting
- 03Disbursement timing and heading off owner disputesReading · 12 min· Owner Reporting & Trust Accounting
- 04The insurance gaps standard landlord policies don't coverMasterclass · 13 min· Insurance & Risk
- 05Knowledge check: Reporting, Trust Accounting & InsuranceQuiz · 4 min· Owner Reporting & Trust Accounting
- 01Caretaking agreements and letting authorities explainedMasterclass · 14 min· Management Rights Business Model
- 02Buying and valuing a management rights businessMasterclass · 14 min· Management Rights Business Model
- 03A new committee wants to challenge your letting authorityAI Role-play · 11 min· Management Rights Business Model
- 04Managing the ongoing body corporate relationshipMasterclass · 12 min· Management Rights Business Model
- 05Knowledge check: The Management Rights ModelQuiz · 4 min· Management Rights Business Model
Aligned to the themes,not a substitute for the qualification.
Every discipline drilled in this program is drawn from real practitioner work — the conversations, campaigns and compliance habits agents use daily. This is professional development. It complements — but does not replace — nationally accredited training delivered by a Registered Training Organisation.
Skill areas covered include residential tenancy legislation in practice, applications and screening, arrears and breach management, routine inspections, end-of-tenancy processes, tribunal preparation, trust account discipline and portfolio growth. Professional development only — not accredited training. The Agent Academy is not a Registered Training Organisation and does not deliver nationally accredited training. Completion of this program does not, on its own, satisfy statutory training or licensing requirements in any Australian state or territory.
- 01Choose
Confirm Short-Stay, Holiday Letting & Management Rights — or bundle the full Property Managers pathway.
- 02Checkout
Secure guest checkout. No account required. Visa, Mastercard, Amex, Apple Pay.
- 03Auto-account
On payment, a learner account is created and login credentials are emailed to you.
- 04Sign in
Access the portal and open Module i within sixty seconds of purchase.
- 05Progress
Complete modules, quizzes and AI role-plays at your own pace — auto-graded, lifetime access.
Start today.Bill on the board by quarter's end.
Instant access. Lifetime licence. Every module, scenario and scored role-play inside Property Managers unlocks the moment your payment clears — no waiting, no onboarding calls, no gatekeepers.
- 01New-to-industry agents ready to compete.
- 02Practitioners rebuilding after a flat 12 months.
- 03Agencies onboarding a cohort to one standard.
- 01Secure checkout — Visa, Mastercard, Amex, Apple Pay.
- 02Your learner account is auto-created and emailed.
- 03Sign in and open Module i within sixty seconds.
No prior licence or certificate required to enrol. This is professional development — for state licensing pathways, see our licensing guide.
Built around the work,not the paperwork.
These are the practitioner disciplines that separate top-billing agents from the rest of the office. Each one is trained, scored and drilled — repeatedly.
- 01Short-Stay Law & ComplianceDrilled
- 02Channel & Revenue ManagementDrilled
- 03Guest & Property OperationsDrilled
- 04Owner Reporting & Trust AccountingDrilled
- 05Insurance & RiskDrilled
- 06Management Rights Business ModelDrilled