Trust Accounting, Finance & Audit Readiness.
Move from correct trust processing to genuine financial command of the agency.
Instant access. Reviewed by practitioners still on the floor.
Capabilities the marketactually pays for.
- 01
Trace a sales deposit and a rental trust transaction end-to-end, from receipt to disbursement, without gaps.
- 02
Run a monthly reconciliation and end-of-month routine that closes clean every time, not just when there's time.
- 03
Build an audit trail that stands up to scrutiny: authorities on file, sequential receipting, no unexplained balances.
- 04
Recognise a trust deficiency early, understand the breach-reporting obligation it may trigger, and act on it correctly.
- 05
Design fraud controls and user permissions appropriate to your agency's size, including segregation of duties.
- 06
Prepare for an external audit knowing what an auditor actually samples and tests, not just what looks tidy.
- 07
Produce management reports that give a principal a genuine read on trust and department health.
- 08
Calculate desk cost and break-even per salesperson, and use both in a real remuneration or hiring decision.
- 09
Distinguish GCI from retained revenue and PM department EBITDA, and calculate a defensible rent-roll multiple.
- 10
Read a P&L, a cashflow position and the wages-to-revenue ratio well enough to challenge a number that looks wrong.
6 modules.One standard.
- 01How money actually moves through a trust accountMasterclass · 14 min· Trust Money Flows
- 02Sales deposits versus rental trust transactionsMasterclass · 14 min· Trust Money Flows
- 03Receipting standards and disbursement authorityMasterclass · 13 min· Trust Money Flows
- 04The end-of-month trust close routineReading · 14 min· Trust Money Flows
- 05Knowledge check: Trust Money FlowsQuiz · 4 min· Trust Money Flows
- 01The mechanics of a proper trust reconciliationMasterclass · 14 min· Reconciliation & Audit Trails
- 02Why individual ledger integrity matters as much as the totalMasterclass · 12 min· Reconciliation & Audit Trails
- 03A small unexplained variance turns up at month-endAI Role-play · 10 min· Reconciliation & Audit Trails
- 04Building an audit trail that actually holds upReading · 13 min· Reconciliation & Audit Trails
- 05Knowledge check: Reconciliations & Audit TrailsQuiz · 4 min· Reconciliation & Audit Trails
- 01Identifying a trust deficiency before it becomes a crisisMasterclass · 13 min· Breach & Fraud Controls
- 02What breach reporting actually requiresMasterclass · 13 min· Breach & Fraud Controls
- 03Fraud controls and designing user permissionsMasterclass · 13 min· Breach & Fraud Controls
- 04A junior staff member flags a possible shortfallAI Role-play · 10 min· Breach & Fraud Controls
- 05Common error patterns and how they're actually caughtReading · 12 min· Breach & Fraud Controls
- 06Knowledge check: Errors, Breaches & Fraud ControlsQuiz · 4 min· Breach & Fraud Controls
- 01Understanding what an auditor is actually testing forMasterclass · 13 min· Audit Readiness
- 02Running a mock audit before the real oneMasterclass · 13 min· Audit Readiness
- 03Responding to audit findings professionallyMasterclass · 12 min· Audit Readiness
- 04The auditor asks for a disbursement you can't immediately locateAI Role-play · 10 min· Audit Readiness
- 05Turning audit results into permanent process fixesReading · 11 min· Audit Readiness
- 06Knowledge check: Audit ReadinessQuiz · 4 min· Audit Readiness
- 01Reporting trust health upward, not just compliance dataMasterclass · 13 min· Management Reporting
- 02Building a department reporting cadence that gets usedMasterclass · 12 min· Management Reporting
- 03Communicating financial information to non-finance colleaguesReading · 12 min· Management Reporting
- 04Knowledge check: Management ReportingQuiz · 4 min· Management Reporting
- 01Calculating desk cost and break-even per salespersonMasterclass · 14 min· Agency Financial Intelligence
- 02GCI versus retained revenue: the number that actually mattersMasterclass · 13 min· Agency Financial Intelligence
- 03Property management EBITDA and rent-roll multiplesMasterclass · 14 min· Agency Financial Intelligence
- 04Deciding whether to invest in growing the rent rollAI Role-play · 10 min· Agency Financial Intelligence
- 05Commission structures, lead cost and marketing ROIReading · 13 min· Agency Financial Intelligence
- 06Cashflow, the wages-to-revenue ratio, and reading a P&LMasterclass · 14 min· Agency Financial Intelligence
- 07Knowledge check: Agency Financial IntelligenceQuiz · 6 min· Agency Financial Intelligence
Aligned to the themes,not a substitute for the qualification.
Every discipline drilled in this program is drawn from real practitioner work — the conversations, campaigns and compliance habits agents use daily. This is professional development. It complements — but does not replace — nationally accredited training delivered by a Registered Training Organisation.
Skill areas covered include trust accounting discipline and reconciliations, audit readiness, contract preparation and the contract-to-settlement pipeline, compliance calendars, CRM hygiene and agency reporting. Professional development only — not accredited training. The Agent Academy is not a Registered Training Organisation and does not deliver nationally accredited training. Completion of this program does not, on its own, satisfy statutory training or licensing requirements in any Australian state or territory.
- 01Choose
Confirm Trust Accounting, Finance & Audit Readiness — or bundle the full Administration pathway.
- 02Checkout
Secure guest checkout. No account required. Visa, Mastercard, Amex, Apple Pay.
- 03Auto-account
On payment, a learner account is created and login credentials are emailed to you.
- 04Sign in
Access the portal and open Module i within sixty seconds of purchase.
- 05Progress
Complete modules, quizzes and AI role-plays at your own pace — auto-graded, lifetime access.
Start today.Bill on the board by quarter's end.
Instant access. Lifetime licence. Every module, scenario and scored role-play inside Administration unlocks the moment your payment clears — no waiting, no onboarding calls, no gatekeepers.
- 01New-to-industry agents ready to compete.
- 02Practitioners rebuilding after a flat 12 months.
- 03Agencies onboarding a cohort to one standard.
- 01Secure checkout — Visa, Mastercard, Amex, Apple Pay.
- 02Your learner account is auto-created and emailed.
- 03Sign in and open Module i within sixty seconds.
No prior licence or certificate required to enrol. This is professional development — for state licensing pathways, see our licensing guide.
Built around the work,not the paperwork.
These are the practitioner disciplines that separate top-billing agents from the rest of the office. Each one is trained, scored and drilled — repeatedly.
- 01Trust Money FlowsDrilled
- 02Reconciliation & Audit TrailsDrilled
- 03Breach & Fraud ControlsDrilled
- 04Audit ReadinessDrilled
- 05Management ReportingDrilled
- 06Agency Financial IntelligenceDrilled