Property Managers
Advanced

Rent Roll Growth & Retention.

Win managements, keep them, and make the book worth more.

Free preview · lesson 01

Instant access. Reviewed by practitioners still on the floor.

Inside the programme
06
Modules
24
Scored lessons
16 hours
Self-paced
AUS
Australia-first
The floor doesn't care how you feel. It cares what you can do.
Property Managers · Advanced
What you'll master

Capabilities the marketactually pays for.

Every outcome below is graded in a live AI role-play. No multiple choice. No participation trophies. You either hold the line under pressure or you don't — and if you don't, the debrief tells you exactly why.
  1. 01

    Build a repeatable pipeline of new managements from five distinct sources

  2. 02

    Value a rent roll the way a buyer values it — multiple, churn, arrears and fee integrity

  3. 03

    Present a fee without discounting, and defend it against a cheaper competitor

  4. 04

    Convert a sales-team appraisal into a management instruction

  5. 05

    Retain a landlord through vacancy, arrears, damage and a rent reduction

  6. 06

    Run a churn dashboard that predicts a loss before the email arrives

  7. 07

    Convert accidental landlords and tenant buyers into long-term managements

  8. 08

    Onboard a new management in a way that prevents the first-90-day loss

  9. 09

    Lead a PM department to growth targets without service collapse

  10. 10

    Prepare a rent roll for sale or acquisition due diligence

The Syllabus

6 modules.One standard.

Each module opens with a practitioner brief, moves into live scenarios, and closes with a scored debrief. Everything auto-marks. Nothing waits on staff review.

  • 01
    The multiple: why one book sells at 2.2x and another at 3.4x
    Reading · 15 min· Rent Roll Valuation
  • 02
    Fee integrity — the discount that costs you $180,000
    Reading · 12 min· Fee Strategy
  • 03
    Building a churn dashboard
    Masterclass · 11 min· Rent Roll Valuation
  • 04
    Knowledge check: Valuation
    Quiz · 6 min· Rent Roll Valuation

  • 01
    Structuring the rental appraisal appointment
    Masterclass · 13 min· Business Development
  • 02
    The fee conversation without the discount
    Reading · 14 min· Fee Strategy
  • 03
    Scenario: Holding your fee
    AI Role-play · 8 min· Fee Strategy
  • 04
    Knowledge check: The pitch
    Quiz · 6 min· Fee Strategy

  • 01
    The first 30 days of a new management
    Reading · 12 min· Landlord Retention
  • 02
    The takeover audit — inheriting someone else's mess
    Masterclass · 14 min· Landlord Retention
  • 03
    Setting expectations that survive a bad month
    Reading · 11 min· Landlord Retention
  • 04
    Knowledge check: Onboarding
    Quiz · 6 min· Landlord Retention

  • 01
    Delivering bad news before it lands
    Masterclass · 12 min· Landlord Retention
  • 02
    Scenario: The rent reduction conversation
    AI Role-play · 9 min· Landlord Retention
  • 03
    The annual portfolio review that renews the relationship
    Reading · 10 min· Investor Relationships
  • 04
    Knowledge check: Retention
    Quiz · 6 min· Landlord Retention

  • 01
    Portfolio ratios that don't break people
    Reading · 12 min· Department Leadership
  • 02
    Hiring and keeping property managers
    Masterclass · 13 min· Department Leadership
  • 03
    Buying a rent roll: due diligence checklist
    Reading · 14 min· Rent Roll Valuation
  • 04
    Knowledge check: Leadership
    Quiz · 6 min· Department Leadership
Curriculum governance
Last reviewed
July 2026
Next review due
January 2027
Jurisdictions checked
NSW · VIC · QLD · WA · SA · TAS · ACT · NT

Principles and frameworks in this program apply nationally. Where a lesson refers to legislation, the reference was checked against the jurisdictions listed. Always confirm the current instrument and any recent amendment with your state or territory regulator before relying on it in practice.

Industry skill areas — At a glance

Aligned to the themes,not a substitute for the qualification.

Every discipline drilled in this program is drawn from real practitioner work — the conversations, campaigns and compliance habits agents use daily. This is professional development. It complements — but does not replace — nationally accredited training delivered by a Registered Training Organisation.

Format
Practitioner-built
Level
Professional development
Delivery
Self-paced, online
Assessment
Auto-graded · AI role-play
Practitioner disciplines covered
06
Nationally recognised outcome
Not issued

Skill areas covered include residential tenancy legislation in practice, applications and screening, arrears and breach management, routine inspections, end-of-tenancy processes, tribunal preparation, trust account discipline and portfolio growth. Professional development only — not accredited training. The Agent Academy is not a Registered Training Organisation and does not deliver nationally accredited training. Completion of this program does not, on its own, satisfy statutory training or licensing requirements in any Australian state or territory.

How to enrol — five steps
  1. 01
    Choose

    Confirm Rent Roll Growth & Retention — or bundle the full Property Managers pathway.

  2. 02
    Checkout

    Secure guest checkout. No account required. Visa, Mastercard, Amex, Apple Pay.

  3. 03
    Auto-account

    On payment, a learner account is created and login credentials are emailed to you.

  4. 04
    Sign in

    Access the portal and open Module i within sixty seconds of purchase.

  5. 05
    Progress

    Complete modules, quizzes and AI role-plays at your own pace — auto-graded, lifetime access.

Enrol · Rent Roll Growth & Retention

Start today.Bill on the board by quarter's end.

Instant access. Lifetime licence. Every module, scenario and scored role-play inside Property Managers unlocks the moment your payment clears — no waiting, no onboarding calls, no gatekeepers.

Who this is for
  • 01New-to-industry agents ready to compete.
  • 02Practitioners rebuilding after a flat 12 months.
  • 03Agencies onboarding a cohort to one standard.
What happens next
  1. 01Secure checkout — Visa, Mastercard, Amex, Apple Pay.
  2. 02Your learner account is auto-created and emailed.
  3. 03Sign in and open Module i within sixty seconds.

No prior licence or certificate required to enrol. This is professional development — for state licensing pathways, see our licensing guide.

Skill focus

Built around the work,not the paperwork.

06 · Disciplines

These are the practitioner disciplines that separate top-billing agents from the rest of the office. Each one is trained, scored and drilled — repeatedly.

  • 01Business Development
  • 02Rent Roll Valuation
  • 03Landlord Retention
  • 04Fee Strategy
  • 05Investor Relationships
  • 06Department Leadership
Professional development only. The Agent Academy is not a Registered Training Organisation and does not deliver accredited training or issue nationally recognised qualifications.